Managed IT Services & Support

All Aspects of I.T

JJ Systems offer assistance with all aspects of I.T but most importantly we manage client data & backups on our own servers – in our own cloud – with complete business continuity and Disaster Recovery in mind.

Our aim is to simplify your I.T by removing the complexity and the stress of technical support. We ensure your staff no longer play supplier ping-pong and have one simple number to call for all their support.

I.T Services

JJ Systems have a variety of services in our comprehensive arsenal of I.T systems designed to support businesses in their growth and daily operation.

Managed I.T Services

As part of our Premium Support packages, we offer system management and monitoring alongside regular account visits and engineer onsite preventative maintenance checks.

Update your software seamlessly overnight without disrupting your staff during their working day

Often machines aren’t updated regularly due to Internet download implications, speed or simply because people don’t know how to. Our Sentinel system will be working hard to update all your Servers and Workstations during the night, keeping them up-to-date with the latest security releases of Operating Systems and Office Applications. Updates will be kept small and regular, causing less disruption and increasing protection for the business against viruses, and of course, giving everyone else more time to do what they’re good at.

Hourly Monitoring

With our Sentinel system your Servers and Workstations are monitored day and night, alerting our Support Desk of imminent issues, often from system generated alerts, if critical services stop working or hard drives become congested we will know as early as possible giving time to rectify the problem in the best possible manner.

Budget for your Support costs with a fixed monthly fee

Our support plans have a simple monthly fixed fee per server, machine, and peripheral. The fee covers most work on machines based on Microsoft software and includes virus damage, machine re-installation and even data recovery from your back-ups. Our Sentinel monitoring and alert software are installed on all machines, giving us hourly updates on your system. You can budget for your support costs and reduce them if you retire equipment as we will fluctuate the fee to accommodate your business changes.

Windows E-mail Hosted Solution

Our Hosted Email solution is a great service for both small business & medium business owners who require a comprehensive email solution. This service offers benefits of shared calendars, distribution lists, remote webmail access, full synchronisation with smartphones and tablets, plus anti-virus & anti-spam scanning along with inclusion full offsite backup giving an excellent disaster recovery position. Our Email Hosting includes the domain name hosting costs for multiple domains.

Online Backup

Our Online Backup service is a low management remote backup implemented across the Internet. Managed from our own secure servers at our own data centre, we backup our clients’ servers, workstations or laptops providing a scalable, secure and efficient service for the restoration of individual files, or entire machines. JJ Systems will ensure the provision of proficient Disaster Recovery position for clients of all sizes, allowing them to keep I.T safe.

Large volume data can be initially copied via a hard drive to create the first copy (seeded backup) and should large amounts of data be required to be downloaded, it can easily and quickly be accessed. For example, if a machine suffers hard drive failure, there is no lengthy download necessary, an engineer can simply move data at our offices (please note unless the machine is covered by our Premium Support Contract a charge for data restoration will apply).