Increasingly sophisticated hacking methods mean even the most secure businesses can be at risk. Unfortunately, an attack can damage your reputation.
Sarah Hawes shares how:
Loss of trust
If contacts on your system were compromised, you would be duty-bound to inform your customers. Many could take their business elsewhere.
Even if an attack does not directly affect a customer database, it still sends a message to the public that your systems are not secure which could undermine your reputation and perception of your company.
Within the public sector, organisations have strict rules about the businesses they work with. An attack would have to be declared and could result in your company being blacklisted.
At worst, all of your systems could be affected and inaccessible. You will need to at least reset passwords and accounts and put new secure measures in place, all of which takes time.
Here are four must-dos following an attack:
Similarly, remove or amend planned social media posts that would now be deemed inappropriate.